FAQ
Questions planners ask before they book
If yours is not here, call 888.842.0020 or 610.828.7407. We answer from 9am to 9pm ET, seven days a week.
Booking and holds
How does booking a suite work?
Tell us the date, the number of guests and who you are hosting. We reply within one business day with what is available and what it costs. We hold the suite while you get approval, then send one contract for the whole suite.
Do we pay to hold a suite?
No. Nothing is charged until the contract is signed.
How far ahead should we book?
Four to eight weeks ahead works for a regular-season game. Playoffs, rivalry games and major events such as the Super Bowl need more time, and some are booked before the matchup is known. Short notice is often still possible, so call and ask.
Can we book several dates or suites at once?
Yes. Companies that entertain all season often plan several dates with us at once, and adjacent suites can be opened together for groups of more than about forty.
Is there an account or online checkout?
No. There is no account to create and no online checkout. A real person handles every booking.
Pricing
Why do you show price ranges instead of prices?
Suite prices change with the opponent, the day of the week, the time of the season and the suite itself. A range tells you whether a venue fits your budget. The quote for your date is the real number.
What is not in the suite price?
Catering, drinks and the venue caterer’s service charge are usually priced separately. We quote them with the suite so you know the full cost of the night before you sign.
We found a suite listed elsewhere. Can you help?
Send us the link or the price with your request and we will tell you exactly what we can do for the same date.
Are prices above face value?
They can be. LuxuryVIPSuites.com is a resale marketplace provider. Prices are set by the sellers and may be above face value.
In the suite
Is the suite private?
Yes. You book a suite as one whole private space for your group. For groups under ten we find premium seating instead.
How is catering handled?
Catering is ordered through the venue’s caterer, usually a few days before the event. We plan the menu with you, collect dietary needs and confirm everything a week before the event.
How do guests get in?
Entry passes are usually sent digitally through the venue’s app before the event. We tell you the transfer date when you book, and we follow up on it.
Can we bring children?
Usually yes, and at most venues every guest above a certain age needs their own entry pass. Tell us their ages and we will check the venue’s rules.
Suite owners
I own a suite. Can you rent out the dates I will not use?
Yes. Our owner marketing program rents unused dates to corporate groups and helps you recover part of your annual cost. Email sales@luxuryvipsuites.com or call 610.828.7407. How it works
LuxuryVIPSuites.com (a dba of TicketEvents.com, LLC) is a resale marketplace provider of luxury suites to events all over North America. LuxuryVIPSuites.com is not affiliated with any team or venue. Prices are set by the sellers and may be above face value.
Ask us directly
- 9am–9pm ET, 7 days a week